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Customer Service Specialist

Biotech Pharma
Cairo, Egypt
Posted 7 years ago
109Applicants for1 open position
  • 51Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

Main Duties:

  • Communicate with customers, coworkers, and other departments to facilitate the movement of freight and associated documentation that require special handling.
  • Keeping schedules and providing feedback, documentation and information.
  • Perform and implement all custom clearance activities.
  • coordinate in coordinate in Follow up all incoming shipments
  • Following up with Operation department and our suppliers and purposes
  • Coordinating with the Clearing Agents and prepare supporting documents required for clearance.
  • coordinate in Following up with the Freight Forwarders, couriers and shipping lines for freight quotations and price lists for inbound and outbound shipments
  • Maintain an exceptionally clean and safe working environment.
  • Perform other duties as assigned.
  • Assist customers in import/export clearance by providing custom declarations for shipment transactions.
  • Coordinate with shipping forwarders to obtain and update the shipment tracking information for customers.
  • Arrange and negotiate road, rail, sea or air freight rates with carriers.

Job Requirements

  • From 2 to 3 years of experience

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