Job Details
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Job Description
- Provide technical support to diagnose and repair machines/system-using standard technique in a minimum time.
- Using system to record his activities over the customer tickets.
- Inspect all new hardware and maintain the right quanitiies of spare parts required to cover SLA.
- Self-training for new products announced in ACT, in case formal training is not available.
- All assigned customers should be very satisfied.
- Customer documentation should be up to date.
Job Requirements
- Technical Competencies
- Communication
- Cooperation
- Integrity
