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Job Description
- Contact new suppliers to get better contracted hotels and tours FIT rates.
- Handle clients complaints and try to resolve it.
- Revise the quotations and proposals of the tour operators before sending to clients
- Revise the ready made packages before launching.
- Track the KPIS of the tour operators, and help them maintain their high scores.
- Handle training for new employees.
- Revise suppliers’ monthly statements and coordinate the payments with the accounting.
- Set strategic improvements for the department with the manager and follow up on their completion on time.
- Track the department performance and think of ideas to achieve the targets.
- Organize workload for tour operators to help them get maximum effort.
Job Requirements
- Very Good English Language Level (writing & Speaking)
- Knowledge of leisure and honeymoon destinations outside Egypt
- Very Good expertise in Microsoft Outlook and Office programs (word, excel and Powerpoint )
- Excellent Communication skills.
- Excellent time management skills.
- Presentable appearance
- Flexibility to travel abroad
- Ability to work under pressure
