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Key Account Manager

Mamiba
Cairo, Egypt
Posted 7 years ago
82Applicants for5 open positions
  • 4Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Operate as the lead point of contact for any and all matters specific to your customers.
  • Build and maintain strong, long-lasting customer relationships.
  • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
  • Forecast and track key account metrics.
  • Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment.
  • Assist with high severity requests or issue escalations as needed.

Job Requirements

  • 3 years of work experience.
  • Proven account management or other relevant experience.
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization.
  • Experience in delivering client-focused solutions based on customer needs.
  • Proven ability to manage multiple projects at a time while paying strict attention to detail.
  • Excellent listening, negotiation and presentation skills.
  • Excellent verbal and written communications skills.
  • BA/BS degree or equivalent.
  • Engineering or Business degree
  • GPA equivalent of 1.3.

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