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Job Description
- Identify accounts with overdue payments and keeping records of the amount owed and the length of the delinquency.
- Locate and notify customers of delinquent accounts by using multiple tools to solicit payment.
- Arrange for debt repayment or establish repayment schedules after coordination with concerned parties, based on customers' financial situations.
- Advice clients of necessary actions and strategies for debt repayment after coordination will all concerned parties.
- Answer client’s questions regarding problems with their financial accounts.
- Persuade clients to pay amounts due.
- Confer with clients to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
- After consolidation with the concerned parties, possibility of negotiation of credit extensions with clients is valid.
- Coordination with all related parties (Community, CRM and service owners) in case of bill or payment dispute.
- Complete understanding of our industry and the service provided.
Job Requirements
- Bachelor Degree in Accounting, Finance, Business Administration.
- Experience in Real Estate and Commercial Real Estate collection.
- 3 to 5 years of Experience in the requested field.
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