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Job Description
- Document troubleshooting producers and problem resolution steps
- Installs, configures, maintains, analyzes and resolves problems associated with the server’s OS, hardware and S/W.
- Deploys, maintains and configures IT assets (OS, desktops, servers, VPN gateways, Internet gateways, access points, etc.)
- Participate in documentation activities (System and User Guides …etc.)
- Assisting with internal and external support of deployed IT and Web services
- Planning, Implementation and monitoring of backups, disaster plans and fault tolerance.
- Supports and troubleshoots issues of LAN, WAN, Internet, Internet, servers, firewalls and services.
- Administrates users’ accounts by adding/deleting/modifying accounts, email accounts, FTP accounts, chat accounts, Anti-virus and handle authentication and authorization on resources.
- Monitors systems performance and ensures compliance with security standards to guard against security breaches and intrusions – also works on improving the availability and efficiency of the infra-structure.
Job Requirements
- Software and hardware knowledge
- MCITP certified
- 3 years Experience
- TMG
- Domain controller
- DNS
- DHCP
- Wifi
- Cisco switches
- VM experience
- ERP experience
- Networking experience
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