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Customer Service Officer

Premier Services and Recruitment
Maadi, Cairo
Posted 7 years ago
15 open positions
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Job Details

Experience Needed:
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Job Description

  • Help customers, answer their questions and provide assistance.
  • Resolve customer complaints via phone and email.
  • Advise on company information.
  • Update and respond to the CRM.
  • Follow up with other departments – if required.

Job Requirements

  • Bachelor’s degree. (Must be a graduate)
  • If Males - Military Service (Must be determined).
  • Very Good command of spoken & written English.
  • Good command of Microsoft Office tools.
  • Excellent communication, negotiation & presentation skills.
  • Flexibility to rotational shifts or days off.

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