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Job Description
- Help customers, answer their questions and provide assistance.
- Resolve customer complaints via phone and email.
- Advise on company information.
- Update and respond to the CRM.
- Follow up with other departments – if required.
Job Requirements
- Bachelor’s degree. (Must be a graduate)
- If Males - Military Service (Must be determined).
- Very Good command of spoken & written English.
- Good command of Microsoft Office tools.
- Excellent communication, negotiation & presentation skills.
- Flexibility to rotational shifts or days off.