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Job Description
- Communicate with customers through Calls and WhatsApp
- Respond to customer inquiries.
- Process orders, forms, applications, and requests.
- Keep records of customer interactions, transactions, comments and complaints.
- Follow up with shipping company
- Follow up with Clients to ensure customer satisfaction and provide professional customer support.
- Acknowledge and resolve customer complaints.
- Communicate and coordinate with colleagues as necessary.
Job Requirements
- Fresh graduates are welcomed
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers