Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
Job Summary
- Monitoring and maintaining the computer systems and networks within an organization in a technical support role.
- Writing code to create software programs.
- Turning the program designs into instructions that a computer can follow.
- Testing them to ensure that they produce the expected results.
- Checking the code for mistakes and fixing them.
Typical work activities
- Installing and configuring computer hardware, operating systems and applications
- Setting up new users' accounts and profiles and dealing with password issues;
- Monitoring and maintaining computer systems and networks;
- Troubleshooting system and network problems & diagnosing hardware/software faults
- Solving technical problems, either over the phone or face to face
- Working with employees to identify computer problems and advising on the solution
- Logging and keeping records of IT-related queries
- Analyzing error logs so you can spot common trends and underlying problems
- Testing and fixing faulty equipment
- Replacing IT related parts as approved due to requirements
- Testing & evaluating new design & creative technologies to support themselves & the company and team evolution and development
- Writing programs in a variety of computer languages, such as C++ and Java, etc
- Encoding project requirements by converting work flow information into computer language.
- Confirming program operation by conducting tests; modifying program sequence and/or codes.
- Maintaining historical records by documenting program development and revisions.
- Debugging programs by testing for and fixing errors
- Updating and expand existing programs
- Reporting to GM
Job Requirements
Candidate must be proficient in:
- Strong IT technical knowledge while keeping up-to-date technically and applying new knowledge to your job
- An in depth understanding of IT software and equipment
- Developing constructive and cooperative working relationships with others, and maintaining them over time
- An ability to assess each team member's IT knowledge levels, so as to collaborate with them accordingly
- Logical thinking, analytical and problem solving skills
- Minimum Education: Bachelor in related field
- Experience: 3 – 5 years IT related tech support & programming experience
