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Job Description
Culture Officer will execute the following responsibilities on an ongoing basis:
- Strategy
- Develop a Human Resources Plan, updated annually, that integrates into the Awfar Market Foundation Strategic Plan, and includes sections on Awfar Market’s:
- Mission, culture and values;
- Organization structure, with a description shaped in collaboration with the senior team on how each part of the organization advances the mission;
- Professional staff skills requirements and gaps;
- Recruiting and retention programs, including processes for shaping recruiting relationships with the volunteer community;
- Training and education programs.
- Ensure that Awfar Market’s human resources infrastructure, including HR information and payroll systems, are maintained and scalable in a manner appropriate to the Foundation’s values;
- Annually review WMF’s compensation terms and programs, and benefits for fairness and impact on having a leadership and staff mix that balances stability and change, innovation and experience, while maintaining appropriate compensation levels during the recruiting process throughout the year;
- Stay current on best practices in the Organizational Development field, and keep the leadership team engaged in thinking and evaluating their own styles and practices in comparison.
- Organizational Development
- Recruiting
- Oversee all recruiting for Awfar Market staff; hire in accordance with Awfar Market values regarding international and culturally diverse perspectives and backgrounds into the professional staff mix;
- Partner with the General Counsel to provide innovative and stable international engagement practices;
- Maintain standards driving excellence in recruitment, including a robust selection and hiring process; establish and outwardly communicate consistent standards for staff titles, compensation and benefits, etc.;
- Continually evaluate the development and progress of key staff, and provide coaching and guidance for those individuals.
- Retention, Evaluation and Professional Development
- Oversee the cross-departmental onboarding of new hires; in conjunction with hiring managers, provide orientation procedures to help new employees to align to Awfar Market’s mission and values, and equip them to be effective in their roles;
- Maintain the intern program designed to continually expose WMF staff to the best thinking and best practices of the Awfar Market community and related communities such as the free/libre open source software community; provide support to the programs team’s fellowship programs;
- Review and refresh the performance evaluation system to encourage behavior that advances the mission;
- Continue individual staff learning and development, including coaching, mentoring, independent study, and such; support the collective learning and thought leadership programs like the brown bag lunches, meet-ups, and other convening opportunities;
- Coach and develop the management team to continually develop their managerial, communication and collaboration skills; provide them with tools to guide their teams toward professional excellence.
Job Requirements
- Human capital leadership and management experience in an innovative, fast-paced, highly collaborative environment; preferably in a complex international, technology or nonprofit organization, or a business that includes both professional staff and important volunteer constituencies;
- Significant experience directing and managing the activities of a human capital function, including direct experience in strategy development in a complex environment;
- Significant experience with a virtual workforce, online communities and highly engaged employees;
- Excellent management, interpersonal, written and verbal communications skills.
PERSONAL CHARACTERISTICS
As the successful candidate,
- You are all about the mission. You want to engage at all levels, and can clearly see the connection between your role, the organization, and the external community;
- You are super creative, and OK with things not always following a normal HR process - you know the usual answer, and are willing to work towards one that fits the culture and the organization’s needs;
- You are willing to hear feedback from the community; you understand the community’s value and position, but are also able to state your own and stand by your decisions, especially when the organization’s needs and the community’s perspective may not align;
- You are independent, but thoughtful of other’s positions; you are a consensus builder, and open to input;
- You can build strong and honest relationships with your peers