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Job Description
- System installation & configuration
- Quickly find turn-arounds to customer live issues, and pass to dev-team details
- Interface with clients (Training, Requirements Collection)
- Monitoring System health
- Identify use models & communicate them to the development team
- Qualify system quality with QA team
Job Requirements
- Graduate of any Information-Technology related Institute (fresh or experienced)
- Ability to travel abroad and locally in Egypt is a must
- Communication skills
- Very good command of English, and Excel (advanced)
- Software Development background (SQL, .NET, Web) is a plus
- Awareness of Software development life-cycle is a plus
- Hardware knowledge is a plus
- Ability to work under stress