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Job Description
- Responsible for the full recruitment life cycle for the HR department to include, but not limited to, sourcing, screening, interviewing, checking references and onboarding qualified candidates based on departmental business needs and requests.
- Regularly interfaces with external community groups and organizations to promote and support the company overall recruitment efforts.
- Establish a strong report with hiring managers at headquarters, to understand their strategic staffing needs and fill vacancies in a timely manner.
- Ensure clear mutual understanding of staffing priorities and practical constraints.
- Manage communications between applicants, hiring managers and others to keep all parties apprised of the status of each search.
- Work with hiring managers to develop job descriptions and announcements, post advertisements in a variety of newspapers, list-serves, trade publications, networks, etc.
- Review online applications, evaluate qualifications of both internal and external candidates, conduct prescreen interviews to analyze candidate experience and fit, coordinate pre-employment tests as needed, and develop a short list of potential candidates.
- Present fully-screened qualified candidates to hiring managers in a timely manner and coordinate interviews.
- Manage candidate interview results and selection decision with hiring manager and
Provide candidates’ feedback on interview results as appropriate. - Prepare offer letter/employment agreement for signature.
And participate in the offer process including negotiating offers with candidates. - Liaise between new hires and human resources, ensuring submission of all documentation required.
- Performs miscellaneous job-related duties as assigned.
Job Requirements
- Bachelor's Degree.
- Excellent English (Spoken & Written).
- At least one year experience in Recruitment Agency or Contact Center industry.
- HR Diploma or Certificate is a MUST.
- Demonstrated ability to perform and prioritize multiple tasks in a fast paced, high volume environment.
- Demonstrated ability to develop positive working relationships with hiring managers.
- Demonstrated ability to be professional, calm, flexible, resilient, solution oriented, and creative.
- Excellent oral and written communication and representational skills.
- Proficiency in word processing, spreadsheets and databases including applicant tracking systems.
- Excellent organizational skills and strong attention to detail.
- Strong interpersonal skills and the ability to work effectively both in groups as well as independently.
- Demonstrated sensitivity and discretion when handling confidential information.
- Work under pressures.
