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Job Description
- Handle inbound holidays packages for groups and individuals.
- Handle tailor made requests.
- Preparing quotations and itineraries.
- Making arrangements for Ticket, transportation, accommodation, tours and activities inside Egypt.
- Interact with clients over Phone, E-mail.
- Handling invoices and issuing of vouchers.
- Dealing with customer queries and complaints and make alternative arrangements for customers who have had their trips interrupted by unforeseen issues.
- Evaluating customers’ holidays, issuing appropriate feedback form and assuring client's satisfaction.
Job Requirements
- BA/BS degree or equivalent.
- Min 2 years Experience in the field of tourism.
- Male - Female.
- Excellent in English.
- Strong basic computer skills.
- Willing to start immediately.