Call Center Agent
Sekem -
Cairo, EgyptPosted 7 years ago53Applicants for1 open position
- 52Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
- Manage inbound and outbound calls in a timely manner.
- Follow communication “scripts” when handling different topics.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
- Build sustainable relationships and engage customers by taking the extra mile.
- Keep records of all conversations in our call center database in a comprehensible way.
- Meet personal/team qualitative and quantitative targets.
Job Requirements
- Bachelor degree of related field.
- Fresh graduates are welcome to apply.
- Excellent to fluent command of English is a MUST.
- Very good knowledge of Microsoft Office.
- Presentable with a positive attitude.
