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Job Description
- Interface with the Sales/Pre-Sales Team on the commercial side of the proposals according to Supply Chain perspective and scales.
- Review the received customer POs terms acceptance/rejection and cooperate with customer / sales to close issues to place order in a profitable manner.
- Manage to use the assigned systems that cover orders logging, billing and receivable to assure effective operational monitoring.
- Manage quarterly, monthly, weekly & daily reports as needed to monitor external and internal conditions of the company billable orders and relevant cash flow forecast.
- Review the Planning the prospect cash flow-in through the billable contracts.
- Identifying the problematic orders, gather all the relevant information from all concerned parties, and put the right action on the right time by owner to resolve issues in a very specific time frame.
- Manage the SAP customer creation, orders logging, Billing, Collection and related analysis reporting.
Job Requirements
- Bachelor Degree in Business or any relevant degree.
- Preferrable IT/Software industry background.
- Previous experience as an Order Management Specialist or Order Management Representative.
- Excellent verbal and written communication skills.
- Decision-making skills and using prior experience and knowledge of company policies and procedures to resolve non-standard problems.
- High customer service orientation.
- Ability to communicate at different levels.
- Ability to both work effectively in a team and independently.
- Good problem-solving as well as organizational skills
- Helpful, dependable, meticulous, and organized.
- Good experience in Microsoft Office.
- Ability to prioritize workload and manage a high volume of orders.
