Operations Specialist
USCO Log -
Heliopolis, CairoPosted 7 years ago64Applicants for2 open positions
- 6Viewed
- 4In Consideration
- 0Not Selected
Job Details
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Job Description
- Coordinate the routing of export bookings with ocean carriers
- Support the development of existing and new customers by working closely with your Operations Manager and the entire sales organization
- Collaborate and build relationships with customers, carriers, and agent representatives to strengthen service competitiveness
- Prepare all necessary shipping documentation related to international bookings and process all export documentation to clearing agents to include: (HAWB's, MAWB's, AES's, Manifest, Shipping Instructions, Haz Cargo Deck, Bill of Ladings, and Certificate of Origin, etc.)
- Dispatch pick-ups to authorized agents and drayage companies, shipping lines, trucking companies, clearing agents,and all other parties involved in the shipment
- Track and trace shipments, researching and resolving any issues regarding billing or shipping discrepancies, communicate timely correspondence back to both customers and vendors
- Reads, analyzes and interprets highly complex international regulations and procedures
- Manages complex transactional or emotional customer situations promptly and professionally
- Contributes to building a positive team spirit and puts success of team above own interests
Job Requirements
- Ability to work in a blended operations and customer development role
- Self motivated, assertive, and responds to branch metrics
- Ability to multi task in a fast paced environment with rapidly changing priorities
- Ability to read, write, and speak English fluently
- Working under stress is a must.
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