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Job Description
- Creates and presents all training to specific areas/teams of Operations.
- Works with operations and quality assurance to determine new-hire and ongoing training needs
- Maintains training manuals and materials; Implements the best method of delivery
- Support and mentor new employees; coordinates and oversees the mentoring process
- Collaborates with other trainers and business units within the organization to ensure consistent and efficient training and operational processes.
- Liaise with managers to determine training needs and schedule training sessions.
- Conduct evaluations and works with quality assurance to identify areas of improvement.
- Develops and maintains Knowledge Base Tool, for ongoing reference and training
- Monitor employee performance and response to training and the certification process.
- Travels to satellite locations to train members as needed.
- Conducts live training meetings and seminars in various meeting formats (i.e. classroom, and webinars).
- Track attendance of trainings for compliance.
- Supports operational coverage as needed
- Coordinate training events and engagements including timely preparation and delivery of materials, enrollments, and maintaining evaluation and training databases.
- Perform other training support as needed
Job Requirements
- BS/BA in Business management/administration or relevant field with proven experience
- Excellent English is a must.
- Willingness to re-allocate to hurghada.
- Instructional design experience a plus
- Proficient in MS Office and e-learning software
- Able to work independently
- Excellent communication, presentation, and public speaking skills
- Willingness to keep abreast of new techniques in corporate and adult training
- Detail and results oriented
- Critical thinking and decision making
