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Job Description
- Analyze Clients' requirements Document requirements and define which will need configurations and which will need development Plan for project delivery Perform the configuration (implementation) tasks.
- Follow up with developers to make sure that development is aligned with requirements
- Follow up with the clients to make sure that the team will deliver what has required Handle client requests.
- Following the meetings, implement a project plan and schedule that lists each task in the implementation project, the person with accountability for the task, and the task's due date.
- Specialists distribute the project plan to the entire team to get their feedback and confirm the project milestone dates.
- Troubleshoot and respond to system requests by providing detailed resolutions to supported customers within the pre-determined time frame of the contracted service level agreement.
- Follow through with customers whose issues are not closed to Identify solutions to work around open issues that are under investigation or pending resolution to the tickets assigned by a Team Lead or Manager.
- Complete, maintain all company paperwork in a timely, accurate, and efficient manner alongside the company’s guidelines.
Job Requirements
- at least 2 years experience as a Senior ERP implementation.
- Previous Experience in Accounting, Very Good knowledge of Accounting Cycle or Experienced in Odoo Accounting Module.
- Experienced in Pre-sales with a demonstrated history of working in ERP systems.
- Skilled in Negotiation & Customer Relationship Management.
- Excellent planning and time management skills
- Very Good command of English.
