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Technical Support Engineer

Interact Technology Solutions
Maadi, Cairo
Posted 7 years ago
398Applicants for8 open positions
  • 375Viewed
  • 201In Consideration
  • 174Not Selected
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Job Details

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Job Description

Job Description:

  • Diagnose PCs, Notebooks and Workstation Hardware or Software faults for Interact Computer Stores customers.
  • Investigating, diagnosing and solving computer software or applications faults
  • Installing and configuring computer spare parts
  • Ability to detect the defective computer spare parts and replace it.
  • Support Interact Computer Stores customers either onsite, over the phone, remotely or as outsourcing staff.

          Job Requirements

          • Language: Fluent English spoken and written is a must
          • Gender: Male
          • Experience: 1- 3 years
          • Bachelor of Computer Science, Electronics Engineering or equivalent
          • PC Software and Hardware diagnoses skills is a must
          • Basic network troubleshooting is a must
          • Microsoft Office skills (Outlook, Word, Excel…) is a must
          • Good to have the following courses (CCNA, A+, MCSA or MCSE)
          • Ability to be a good listener and to really understand a customer problem or question and help them solve it.
          • Ability to work under pressure
          • Ability to learn
          • Organized and systematic

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