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Job Description
- Advise customer about necessary service for routine maintenance.
- Help identify a mechanical problem by questioning the customer or doing a visual inspection or road test
- Follow & implement Service Advisor Steps:
- Appointment
- Reception
- Writing-up repair needs.
- Monitoring work in progress
- Final check for delivery.
- Job explanation at delivery.
- Post service follow-up.
- Handle customer complaints
Job Requirements
- B.Sc. in Mechanical Engineering – Automotive Department
- Creativity
- Mechanical skills ( not professional )
- Problem solving skills
- Team work skills
- Communication skills
- Customer service skills
- Computer skills
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