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Job Description
- Responsible for Monthly deliverables (Payroll Results, Bank Files & Reports) for each client according to the agreed timelines.
- Ensures that all Documents & reports are kept in separate files for each client to meet the audit requirements.
- Prepares the monthly payroll Quality Review, SLA and SAS70.
- Resolves & Closes Client’s Tickets on Daily basis.
- Answers Clients’ Payroll inquires and questions.
- Answers questions which may be raised by clients’ employees, regarding benefits programs and payroll as well if required.
- Ensures collecting the Payroll Tax & SI Checks on monthly basis.
- Ensures that monthly Payroll Tax and Social Insurance payments are submitted on time.
- Assists in HRO Projects’ Setup and Implementations.
- Prepares monthly/yearly HRO Projects calendar.
- Provides administrative support for voluntary and core benefits programs.
- Works with clients focal points to resolve issues in a timely manner.
- Maintains and complete clients’ personnel Files
- Tracks, all employee-related payroll changes, working with Finance to ensure that all such changes are accurately captured in semi-monthly payroll cycle
- Maintains clients service manual with updated resolutions and other pertinent information, as needed
- Maintains the Company’s employee HR Information System (HRIS) database
- Compiles, files, and maintains employment, enrollment, pay change, informational and other confidential forms and records in accordance with company polices and labor laws
- Prepare Year end reports for clients and submit the yearly tax reconciliations.
- Performs any other duties or any tasks assigned to him by management.
Job Requirements
- Education Level: Bachelor of commerce or equivalent.
- Preferred Experience & Years of Experience: Minimum 3 years’ experience in the same field.
- Males Only
- Age: 28 years old Maximum
- Fluent English is a Must
- Excellent Computer and excel skills
