Browse Jobs
For Employers
Post JobLog inGet Started

Branch Operations Manager

Harvest British College
Cairo, Egypt
Posted 7 years ago
34Applicants for5 open positions
  • 32Viewed
  • 11In Consideration
  • 21Not Selected
Search other opportunities

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Coordinates and plans the administrative functions.
  • Overseeing the daily duties of the administrative staff of the area assigned.
  • Evaluates existing administrative or operational behaviors, practices and techniques and recommends improvements.
  • Training employees; assigning, directing work and evaluates performance besides, addressing their complaints and resolving their problems.
  • Reports problems that have a significant impact on the overall goals of the company to the customer care department.
  • Handles difficult client complaints and concerns.
  • Analyzes his department’s financial information with the accounting department on monthly basis.
  • Assists staff in completing workload assignments (If necessary).
  • Carries out supervisory responsibilities in accordance with the Harvest policies and applicable house rules.
  • Coordinates with other departments all current students related tasks and approves any students’ requests or refunds.
  • Ensures the administrative staff is fully prepared with materials, tools and equipment backups for any emergencies.
  • Conducts an orientation for new classes and surveys for current classes to evaluate the instructor, environment and any other matters.

Job Requirements

  • Bachelor degree from a reputable university or institute.
  • Flexibility to work on shift basis: between 9 AM and 10 PM.

Managerial skills:

  • Candidate should have effective customer service management practices with at least 1 year of experience as a manager or a supervisor.
  • The ability to lead, monitor, train and develop different types of people.
  • Interpersonal & Multitasking skills.
  • Candidate must be an excellent user of MS office tools.
  • Candidate must be good in English with excellent business writing skills.

Featured Jobs

  • Operations Executive (English ... - Haram, Giza9 days ago
    Logo
  • Import Operation & Administrat... - Sheraton, Cairo1 month ago
    Logo

Similar Jobs

Search other opportunities
JobsCustomer Service/SupportBranch Operations Manager