Branch Operations Manager

Harvest British College - Cairo - Giza, Egypt

15
Applicants for
5 open positions
14
Seen
10
Rejected
Experience Needed:
More than 1 year
Career Level:
Manager
Job Type:
Full Time
Salary:
1,600 to 2,200 EGP per month, Negotiable
Education Level:
Bachelor's Degree at least
Languages:
English
Vacancies:
5 open positions
Gender:
Females Preferred
Travel Frequency:
Minimal travel
About the Job
  • Coordinates and plans the administrative functions.
  • Overseeing the daily duties of the administrative staff of the area assigned.
  • Evaluates existing administrative or operational behaviors, practices and techniques and recommends improvements.
  • Training employees; assigning, directing work and evaluates performance besides, addressing their complaints and resolving their problems.
  • Reports problems that have a significant impact on the overall goals of the company to the customer care department.
  • Handles difficult client complaints and concerns.
  • Analyzes his department’s financial information with the accounting department on monthly basis.
  • Assists staff in completing workload assignments (If necessary).
  • Carries out supervisory responsibilities in accordance with the Harvest policies and applicable house rules.
  • Coordinates with other departments all current students related tasks and approves any students’ requests or refunds.
  • Ensures the administrative staff is fully prepared with materials, tools and equipment backups for any emergencies.
  • Conducts an orientation for new classes and surveys for current classes to evaluate the instructor, environment and any other matters.
Job Requirements
  • Bachelor degree from a reputable university or institute.
  • Flexibility to work on shift basis: between 9 AM and 10 PM.

Managerial skills:

  • Candidate should have effective customer service management practices with at least 1 year of experience as a manager or a supervisor.
  • The ability to lead, monitor, train and develop different types of people.
  • Interpersonal & Multitasking skills.
  • Candidate must be an excellent user of MS office tools.
  • Candidate must be good in English with excellent business writing skills.
About this Company

Harvest British College for English language training along with the phenomenal department of the American Accent. Harvest British College is a training corporate registered at the General Authority for Investment and Free Zone as a Limited Liability Company, LLC. Harvest is... (More)

Industry: Education
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