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Reservations And Ticketing Agent

Etisal International
Mohandessin, Giza
Posted 3 years ago
99Applicants for15 open positions
  • 0Viewed
  • 0In Consideration
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Job Details

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Job Description

  • Answer customer inquiries about flight schedules and fares.
  • Assisting and advising customers who may be choosing from a variety of travel options.
  • Making reservations for customers based on their various requirements and budgetary allowances.
  • Checking the availability of accommodation or transportation on the customers’ desired travel dates.
  • Sorting out any issues that may arise with bookings or reservations.
  • Selling and promoting reservation services.
  • Answering customer inquiries about the reservation process.
  • Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
  • Providing support to customers who may need to amend or cancel a reservation.
  • Other duties as assigned.

Job Requirements

  • Educational Background: Highly graduates.
  • Language Skills: Excellent or fluent command of English is a must.
  • Excellent written and verbal communication skills.
  • Multi-tasking and time-management skills, with the ability to prioritize tasks.

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