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Job Description
- Act as a front-line interface with customers of Vodafone companies worldwide.
- Role involves calling existing/new customers to offer them a wide range of Vodafone Price plans and handsets.
- The main purpose is to facilitate and provide a Vodafone global customer experience standard.
Job Details
- Fixed shifts (starting 8 closing at 6 UK time) impacted by time zone differences & daylight saving
- Fixed weekends
- UK public holidays taken off (total 8 days in 2017) unless any operational requirements dictate other wise
Job Requirements
- Fluent English (Fluency is a Must).
- Strong verbal communication skills.
- Demonstrates a positive, enthusiastic, friendly attitude.
- Proficiency in using MS Office application
- Sales Experience is a plus
- Discipline & strict compliance with policies & procedures
- Fixed working hours & fixed weekend
