Job Details
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Job Description
- Customer Service (50% of your time):
- Communicate with clients, either by phone or email, to follow up on progress, respond to inquiries, and schedule appointments, as necessary.
- Produce the associated progress report for each student, as per the company program requirements.
- HR matters (20% of your time):
- As the key focal point, attend to teachers leave requirements and emergencies and submitting the associated leave forms accordingly.
- Utilizing the operation sheet, will work out the number of working hours for each teacher on a monthly basis.
- Teachers’ schedule (15% of your time): Coordinate the schedule of all teachers on a daily basis and follow up on any changes.
- Social Media (15% of your time):
- Make posts on social media according to the submission plan (The material will be prepared by others).
- Respond to messages from potential clients.
Job Requirements
- Strong communication skills
- Advanced English language skills, speaking and writing.
- Good knowledge of Microsoft Office, especially MS Excel.
