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Job Description
- Implement customer service policies and procedures
- Track customer complaint resolution
- Printing, filing and posting of installation date letters, invoices and satisfaction sheets for the contracts.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Job Requirements
- Strong interpersonal, analytical, organization, leadership and problem-solving skills; excellent computer skills and proficiency in MS Office applications; effective oral and written communication skills
- Knowledge of customer service principles and practices or sales environment.
- Bachelor Degree in Business Administration is preferred.
- 6th of October residents and nearby are preferably.
- Very Good Command in English.
- French language is a must.
- Females Only
