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Job Description
- Installing and configuring computer systems (hardware/software)
- Diagnosing and solving hardware/software faults
- Ensuring daily technical activity is monitored and maintained
- Evaluates system potential by testing compatibility with existing programs.
- Diagnosing and fixing problems or potential problems with the network and its hardware, software and systems
- Troubleshooting network connectivity
- Performs general preventative maintenance tasks on computers, printers and any other authorized peripheral equipment
- Initiate guest interaction and offer the Company’s service
- Know and understand camera settings and exposures in order to capture the guest experiences
- Know and understand the EPX and IMIX system
- Compute and record totals of transactions
- Process payment by cash, check, credit cards, vouchers, or automatic debits, if applicable
- Calculate total payments received during a time period, and reconcile this with total sales
- Compile and maintain non-monetary reports and records.
- Communicate with guests putting them at ease, encouraging them and directing them
- Manages the processing of images , discussing technical problems, checking for quality and dealing with client’s concerns
- Compiles finished products for sale, including albums and framed prints.
- Achieve overall sales targets given
- Achieve individual KPI targets
- Ensure the site is ready to start daily operations, stocked and cleaned to a high standard.
- Responsible for handling equipment on site
- Performs other related duties as required
- Flexible to work on weekends and public holidays
- Adheres to Company image and grooming standards at all times whilst on duty
- Performs any other reasonable tasks as may be requested from time to time
Job Requirements
- BS degree in Information Technology, Computer Science or equivalent
- Proven working experience in enterprise technical support, IT support
- Knowledge of computers systems, utilities and scripting
- Strong problem-solving skills
- A self-motivated fast learner
- Flexible and adaptable
- Has a pleasing personality, and a positive outlook
- Previous experience in a customer facing role
- An extrovert who does not mind striking up conversations with complete strangers
