Export Senior Supervisor

• Responsible for day-to-day supervising of Hi-pack export department as well as managing
• relationships with customers.
• Monitor shipping functions.
• Follow up on delivery schedule.

KEY ACCOUNTABILITIES:

Description:

• Supervision of Subordinates
• Organise and supervise the activities and work to ensure that all work within a specific area of the business export section activity is carried out in an efficient manner which is consistent with operating procedures and policy

Budgets and Plans

• Contribute to the preparation of the business export section budget and monitor financial performance versus the budget so that the business is aware of anticipated costs/revenues and areas of unsatisfactory performance are identified

Policies, Systems, Processes & Procedures

• Recommend improvements to policy and direct the implementation of instructions covering all areas of business export activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost- effective service

Day- to-day operations

• Supervises the day-to-day operations of business export to ensure that work processes are implemented as designed and comply with established policies, processes and procedures
• Ensure that work processes are implemented as designed and comply with established policies, processes and procedures
• Analyse and monitor the current global markets and prepare a business plan) to identify and develop new sales opportunities for the export.
• Develop and drive export sales activity by considering andevaluating potential in International markets. 
• Develop strong relationships and follow up with Existing Customer, distributor base and possible commercial sales relationships.
• Implement sales and distribution plans to meet customer requirements.
• Execute marketing efforts and reaching regular sales targets
• Effectively manage for sales and marketing to develop new sales opportunities for the export
• Prepare the exhibitions list for the year
• Receive all the customers’ inquiries
• Prepare budget for export activities.
• Prepare all the quotations, Pro-Forma invoices for the customers
• Prepare all the customers samples in coordination with CS dep.
• Follow up and analysis with all the customers claims and follow-up till closed

Standards & Regulations

• Ensure that all activities are monitored and regulatory compliance audits and inspections are conducted for an effective implementation of regulatory standards

Continuous Improvement

• Stimulate subordinates and contribute to the identification of opportunities for continuous improvement of section systems , processes and practices taking into account ‘international best practice’, improvement of business processes, cost reduction and productivity improvement

Reporting

• Supervise the preparation of timely and accurate reports of business export section to meet SIG and department requirements, policies and standards

Health, Safety, & Environment

• Monitor the adherence to all relevant safety and environmental management procedures and controls to guarantee employee safety, legislative compliance, delivery of high quality products/service and a responsible environmental attitude

Related Assignments

• Perform other related duties or assignments as directed