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Client Servicing & Business Deve...

Influence Communication - Maadi, Cairo

Client Servicing & Business Development Director

Influence Communication - Maadi, CairoPosted 29 days ago
91Applicants for1 open position
  • 5Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

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Job Description

  • Research and identify new business opportunities - including new markets, detect & analyze growth areas, trends, customers, partnerships, products, and services - or new ways of reaching existing markets
  • Assess and nurture new business opportunities with a strong revenue target in mind.
  • Develop the new business strategy and pipeline with recommended marketing activity ensuring that the pipeline is in line with Mention goals and revenue targets.
  • Diversify business development tools (direct sales, referrals, etc.)
  • Constantly update the agency’s pricing list to make sure it’s up-to-date and competitive (whenever needed)
  • Communicate and build rapport with prospects to expand Influence X client’s portfolio (whether retainers or project-based)
  • Present the company’s credentials to prospects/potential clients
  • Lead the response to brief and pitching; lead and support the pitch teams.
  • Work with the Account Managers to identify new opportunities within existing client business or contacts & maintain strong and prosperous working relationships with key clients.
  • Examine prospects’ areas of development and suggest a primary rectification
  • Assure new clients personally (during the get-go) to avoid any possible reluctance caused by embarking on a new journey with the agency
  • Negotiates and closes business deals.
  • Properly hand over the client –once the contract is signed- to the selected account manager, and make sure all concerns are eliminated for a safe landing
  • Act as a final quality assurance step before final deliveries
  • Handle complex escalations reported by clients that require managerial handling
  • Provide team members with all necessary training/tools need to further improve their areas of expertise.
  • Create thorough departmental reports (mentioning if KPIs are met or not, and highlighting rooms of improvements & corrective action plan).
  • Cooperate with the finance department to ensure that the invoices and collections are carried out efficiently
  • Process Transformation: modifying the elements of a business's processes in order to achieve new goals
  • Monitor the implementation and proper executions of events operations.

Job Requirements

  • Excellent analytical, supervisory skills
  • Business fluent English and Arabic languages
  • Excellent listening, negotiation, presentation and organizational skills
  • Experience in project management.
  • Experience in strategy & business development +15 years.

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