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Social Media Moderator

Maadi, Cairo
Posted 7 years ago
50Applicants for2 open positions
  • 31Viewed
  • 18In Consideration
  • 4Not Selected
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Job Details

Experience Needed:
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Education Level:
Salary:
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Skills And Tools:

Job Description

  • Review and moderate all user-generated content and user profiles (either pre-, post- or reactive moderation) within forums, comments, images, videos and audio, liaising with the Legal and Community team where required.
  • Manage the banned user process, and track and remove previously banned users
  • Maintain the Moderation Guidelines and ensure they are up to date
  • Service Community Admin accounts, processing emails and complaints, escalating when necessary
  • Moderate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms, adapting methodology where appropriate
  • Produce reports on relevant moderation statistics, issues and outcomes
  • Regularly feedback insights gained from community moderation into the Social Media team
  • Monitor all industry and company information and news to anticipate potential issues

Job Requirements

  • Ability to work on switched shifts 24/7.
  • An eager desire to learn the business within an emerging, competitive, and rapidly growing industry.
  • Proactive and energetic.
  • Good communication skills.
  • Good writing skills.
  • maximum age 25 years

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