Collection Agent - Multinational Bank
Pillars -
6th of October, GizaPosted 7 years ago388Applicants for8 open positions
- 256Viewed
- 138In Consideration
- 75Not Selected
Job Details
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Job Description
Our client a Leading Multinational Bank
Job Duties:
- To continuously provide high quality processing service to achieve maximum customer satisfaction within the specified Service Level Agreements.
- Responsible for relationship building and resolving customer queries and problems in a professional manner.
- Take ownership and initiative to complete necessary research and customer follow-up or direct the customer to the appropriate department for resolution.
Job Requirements
- University Graduate in any discipline.
- Excellent command of written and spoken English.
- Ability to understand and interpret numeric data.
- Good conversational skills to hold the attention of the customer on the telephone.
- Good Computer Knowledge
- Ability to write business letters and reports.
- Flexibility to work shifts
