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Floor Support Agent

IMI
Maadi, Cairo
Posted 7 years ago
58Applicants for15 open positions
  • 20Viewed
  • 0In Consideration
  • 1Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

  • Training and coaching Agents
  • Assisting the candidates on the floor and helping them with any questions they have.
  • Helping with the coaching process for the agents
  • Going through the coaching process with the candidates
  • Building good coaching environment
  • Developing action plans to improve the performance of the agents
  • Skillfully and confidently articulates ideas in a clear manner.
  • Expressing ideas that engages others’ interest and increases their understanding.

Job Requirements

  • Not less than 6 months experience as a Floorwalker
  • Very good communication and handling skills
  • Good Usage of the MS Office ( Word, Excel,outlook and power point)
  • Excellent English ( speaking and writing )
  • Is charismatic and skillful in understanding others
  • Ability to work under pressure

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