Floor Support Agent
IMI -
Maadi, CairoPosted 7 years ago58Applicants for15 open positions
- 20Viewed
- 0In Consideration
- 1Not Selected
Job Details
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Job Description
- Training and coaching Agents
- Assisting the candidates on the floor and helping them with any questions they have.
- Helping with the coaching process for the agents
- Going through the coaching process with the candidates
- Building good coaching environment
- Developing action plans to improve the performance of the agents
- Skillfully and confidently articulates ideas in a clear manner.
- Expressing ideas that engages others’ interest and increases their understanding.
Job Requirements
- Not less than 6 months experience as a Floorwalker
- Very good communication and handling skills
- Good Usage of the MS Office ( Word, Excel,outlook and power point)
- Excellent English ( speaking and writing )
- Is charismatic and skillful in understanding others
- Ability to work under pressure