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Job Description
The Social Media Community Management Executive is responsible for contributing to the development, execution, maintenance and measurement of social media communications and engagement strategies. He/She is also responsible for protecting the reputation and brand on social media platforms.
Key Responsibilities:
- Collaborate with other departments in the development and implementation of creative social media strategies/campaigns for promotion of various brands and its executives/experts, members, products, events and advocacy. Effectively communicate the company’s mission.
- Actively manage client's social media pages including responding to fans, moderating pages and pro-actively engaging with users.
- Actively work on enhancing client’s public image through its social media platforms.
- Support execution of campaigns from conception to launch, following deadlines and project plans.
- Develop editorial social media content plans that suit the nature of different social media platforms and go in-line with the client's requirements making sure content is regular, relevant and engaging.
- Serve as a subject matter expert on the use of social media platforms.
- Responsible for achieving high quality results with only general supervision.
- Other duties as assigned.
Job Requirements
- Bachelor's degree required. Degree in Public Relations, Journalism or Communications is preferable.
- Minimum 2 years’ prior experience in social media marketing
- Excellent Arabic and English communication skills
- Expert knowledge of Twitter, Facebook, Instagram
- Strong understanding of social media content best practices & guidelines
- Good understanding of UAE market including dialect, culture and political landscape
- Must be willing to work long & flexible hours on a regular basis, this is a highly demanding position
- Proven ability to collaborate across division to implement processes and achieve results. Track record of building and maintaining productive relationships with multiple stakeholders, including working closely with department heads.
- Ability to prioritize, multi-task efficiently and respond to ongoing requests in a timely fashion.
- Ability to adapt and be flexible in a dynamic work environment.
- Demonstrate expert knowledge and use, and ability to explain, new media tools, social media and platforms.
- Passion for new and emerging media channels and technology.
- Strong customer-service orientation required.
