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Arabic Customer Care Executive - India

AIESEC AAST in Cairo
Delhi, India
Posted 7 years ago
189Applicants for4 open positions
  • 23Viewed
  • 13In Consideration
  • 6Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

Role Description

  • You will be required to communicate with customers from around the world over phone calls, text chats, emails and other means where necessary such as social media.
  • You will be responsible for understanding the problems the customers are facing, investigate independently or with help of other team members, find a resolution to the satisfaction of the customer.

Main Activities:

  • You will be responsible to ensure customer satisfaction
  • and give inputs on improving our products and services to for specific geographies of the world.
  • you will also be involved in other sales, marketing and HR activities as and when required.
  • You will be working in a multi-tasking environment
  • As a company we operate in 24x7 environment, so all our team members have to work in shifts.
  • As you will be dealing with customers from all over the world
  • it is important that you must speak good English in addition to Arabic.

Job Requirements

Start Date:1 April 2017

End Date:30 March 2018

Skills:

  • Sales PREFERRED

Backgrounds:

  • Logistics PREFERRED

Languages:

  • Arabic PREFERRED
  • English PREFERRED

Study Levels:

  • Bachelor

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