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Job Description
- Design, develop, implement, and coordinate systems, policies, and procedures
- Ensure security of data, network access, and backup systems
- Install and configure hardware, software component, network requirements, printers, phones, firewalls, virus protection, and email security
- Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
- Troubleshoot hardware and software issues
- Handle business-critical IT tasks and system improvements
- Research and evaluate emerging technologies, hardware, and software as well as performance troubleshooting
- Serve as the subject matter expert supporting MAC OSX, Windows, and all common office software and applications, such as Microsoft, and Adobe.
- Analyze staff needs, identify vulnerabilities, boost efficiency and accuracy
- Monitor servers, LAN/WAN, and Wi-Fi to ensure full coverage
- Provide helpdesk and technical support either by phone, remote access, or site visits
- Oversee troubleshooting for system errors
- Set up equipment for new users and employees
- Consult with vendors and clients to integrate and update company technology
- Ensure system optimization for all technology resources
- Proficient with MAC and OS
- Supporting the day-to-day operations of our computer network.
Job Requirements
- Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience
- Microsoft Certified Systems Engineer ( MCSE )
- 5+ Years Experience in the IT field and a minimum of 3 years as an IT Manager
- Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems
- Strong critical thinking and decision-making skills
- Have leadership skills
