Job Details
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Job Description
- Leading the planning and implementation of projects.
- Defining a project’s scope and goals.
- Planning and scheduling project timelines.
- Coordinating project staff.
- Resource planning and allocation.
- Quality assurance.
- Carrying out risk assessment.
- Managing project administration, including all documentation.
- Meeting budgetary objectives.
- Reporting regularly to senior management.
- Managing client relationships.
- Tracking project performance.
- Project evaluations and results measurement.
- Develop smart reporting for projects and programs within PMO top management.
- Build KPIs/Metrics between team (Internal / Customer) as required customizing ITSM.
- Propose the Service Improvement plans (SIPs) for future Service improvement.
- Assess IT Service Management environments for strategic purposes.
- Apply metrics and tools that solve difficulties Knowledge of ITSM Tools, and enable forecast.
- Manage Stakeholders internally and externally satisfactions secure new potential business.
- Maximize Benefits, values and apply strategies.
- Apply tools and KPIs to manage and Control components and deliver benefits through project and program life Cycle.
Job Requirements
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