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Job Description
Responsibilities:
- Handle all aspects of project support ensuring resources, processes, expectations, and quality are proactively managed throughout, from the beginning of the project through to delivery.
- Monitoring and improving the quality of work produced by localization teams, performing detailed checks on files.
- Keep project schedules on track and ensure on-time delivery.
- Ensure projects are completed within budget.
- Verify that all source files and material to be processed are included in the initial requests to ensure material assigned to vendors are complete and contain no issues.
- Perform administrative duties which include project closures, and folder structure maintenance.
- Ensure project resources have the necessary tools and information to accomplish tasks
- Alert resources of schedule or scope changes.
- Provide feedback to Vendor Management on external resource performance
- Make recommendations for process improvements to have a positive impact on profitability and/or quality.
- Create and send POs to external resources.
- Provide the client with the quotation and detailed plan regarding the delivery time, and deliverable format.
- Make sure that the files aren’t corrupted or the delivery instructions (specific Tool, Online portal, TM.., etc.)not applied.
- Follow- up with the client and make sure that we are meeting his demands and expectations.
Job Requirements
- A Bachelor's degree in languages, Business or related field.
- Fluency in English Spoken and Written.
- Localization experience is preferable.
- Have strong planning and organizational skills and excellent attention to details.
- Have strong time management skills and managing multiple deadlines.
- Proficiency in Microsoft Word, Excel.
- Knowledge OF CAT tools is an advantage, but not required.
- Effective and strong communication skills with internal, external teams and Midlocalize clients.
- Flexible and open to change and excited to come up with solutions to problems.
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