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Operations Manager

Talaat Moustafa Group
Madinaty, Cairo
Posted 3 years ago
447Applicants for1 open position
  • 18Viewed
  • 1In Consideration
  • 11Not Selected
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Job Details

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Job Description

  • Manages service provider’s contracts regarding all disciplines.
  • Executes technical and financial tenders.
  • Sets KPI’s and SLA for service providers and supporting teams.
  • Implements short term and long term plans for operation to ensure maximum efficiency and optimized expenses.
  • Assures smooth operation and efficient performance with all supported teams and functions.
  • Follows up on company activities and monitor day to day operations.
  • Improves provided services quality and service list to match customer’s expectations and increase market share.
  • Assures customer satisfaction level and settle any customer conflicts if any.
  • Conducts business plans, prepare Budget, consolidation sheets and all requested operational reports.
  • Implements all kinds of protocols, processes, work flow matrix, communication matrix, organization charts…... etc.
  • Analyzes all data and consolidate it if requested.

Job Requirements

  • Bachelor's Degree in Engineering or any related field.
  • Excellent command of English.
  • Excellent communication skills.
  • Ability to work under pressure and to lead team.

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