Job Details
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Job Description
Planning & Monitoring Process:
- Maintain branding image of Andalusia hospital across Egypt also between our competitors in the local market
- that will enable us to compete globally & internationally.
- Monitor, improve & modify all departmental activities (addressed in scope) under his area of supervision also
- suggest better ways for increasing departmental productivity, solving operational issues, accelerating processes.
- Assess costs, markup factors, competition, and supply and demand to identify selling points & give direction for
- pricing through Estimating sales volume and profit for current and new products & services to achieve sales
- targets and expand our customer base.
- Revise company objectives what we currently achieve & what we plan to achieve.
- Evaluate the financial aspects of product development, such as budgets, expenditures, research and
- development appropriations, or return-on-investment and profit-loss projections.
- Provide leadership to supervised teams, including a dotted oversight role & Reports to Institute leadership on a
- regular basis also set corrective actions to solve bottle necks crumbling workflow & track work progress of
- teams supervised.
- Foster the implementation of code of ethics whether when dealing with our patients or between the stuff &
- their relations with each other in front of our patients, visitors, whoever our target stakeholder
Operation Excellence Process:
- Proactively scan the market, understands market dynamics and trends, drives operational change to connect
- the referring market and reports to senior leadership.
- Keep updated with insurance policies & standards, contract terms, billing & documentation cycle to avoid
- putting our company in inappropriate situation legally or financially. Obtain and oversee company insurance or
- related funds that management uses to cover costs such as disability benefits or lawsuits.
- Identify, research and analyze short-term and long-term business development strategies to develop and
- strengthen our brand and align to Andalusia strategies that will maximize our customer lifetime values and
- Enhance approval cycle rate & claims cycle.
- Seek and develop new revenue and partnership strategies and strengthens existing relationships.
- Partner with Quality Department to set and update clear policies, procedures and workflows that best serves
- customers and achieve their satisfaction.
- Use sales forecasting or strategic planning to ensure the sale and profitability of products, lines, or services,
- analyzing business developments, return-on-investment, and profit-loss projections and monitoring market
- trends.
- Conduct economic or commercial surveys to identify potential markets for products or services.
- Recommend modifications to products, packaging, production processes, or other characteristics to improve
- the environmental soundness or sustainability of products.
- Perform any other duties as assigned related to job duties requirements.
Customer Satisfaction Process:
- Lead and motivate staff to improve customer service with clients.
- Responsible for the training, continuing education and promotion of subordinate staff. Give clear competencies
- for the hiring candidates related to the scope focused on.
- Participate in recruiting the supervised staff & involved in assessing their performance in feedback & evaluation
- sessions also perform their annual performance appraisal.
- Maintains the balance of needs and priorities between the business and the customer (patients and referring physicians) to create value and mutually beneficial relationships.
- Keep updated with target market (leads) life styles, changing needs, motives, medical market trends tone of voice our competitors addressing customers to maintain the brand positioning.
- Keep tracking for competitors’ transactions concerning health care improvements and their competing offers for retaining & attracting patients that will result in maximizing our customer loyalty & satisfaction.
Innovation Process:
- Formulate any needed policy related to supervised area that will enhance business process and achieve organizational goals.
- Initiate new services and projects in order to generate a continuous revenue growth rate, while increasing our revenue and reducing cost.
- Rep
Job Requirements
- Proven sales executive experience, meeting or exceeding targets.
- Proven ability to position products against competitors.
- Proven ability to articulate the distinct aspects of products and services.
- Ability to quickly adapt to change.
- Planning & organizing, attention to detail
- Technical expertise & Training skills.
- Customer (patient) Focus & Result focus.
- Ability to deliver high-quality and high-touch service to our community
- Advanced analytical and problem-solving skills
- Excellent communication and presentation skills
- Ability to work effectively with diverse populations
- Ability to provide outstanding customer service and maintain relationships with internal and external customers
- Ability to interact with and influence senior management
- Ability to read, analyze, and report on financial statements and market reports
- Competence in the latest software, including but not limited to Microsoft Office Suite
- Ability to organize and integrate organization priorities and deadlines
- Ability to research and prepare comprehensive reports and recommend and implement successful strategies
- Strong organizational skills and follow-through
- Ability to work collaboratively with multi-disciplinary teams across department lines
- Ability to successfully negotiate to achieve or exceed goals
- Knowledge in the business of healthcare
- Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.