Job Details
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Job Description
Principal Functions & Responsibilities
- Delivers classroom training learning experiences.
- Adheres to Training Department SOPs for training delivery, evaluation, and training records
- Participates Training Department meetings and completes developmental assignments Contributes to the Training Development when required
- Uses technology to manage employee training records, administer assessments and surveys
- While there is no training, s/he compromises to act as a mentor and floor support in order to make sure the agents are producing loans
- Perfect attendance and participation in every Training class schedule
Job Requirements
Minimum Requirements:
- 1-2 years –Training development and delivery experience; training experience in BPO setting is preferred.
- Graduate of any 4-year course
- Strong command of the English language
- Teaching skills
- Classroom Training Delivery
- Classroom Management
- Time Management
- Adult Learning Principles
- Training Program Evaluation
- Presentation and Verbal Communication
- Written Communication
- Open to Feedback
- Extreme responsibility
- Extreme commitment to the challenge
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