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IT Help Desk Specialist

Value
New Cairo, Cairo
Posted 3 years ago
167Applicants for1 open position
  • 129Viewed
  • 39In Consideration
  • 90Not Selected
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Job Details

Experience Needed:
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Job Description

  • Working on AD (Add user – delete user – change password). 
  • Working on DHCP Server.
  •  Working on Sophos Firewall (Adding new host – Monitor hosts internet uses).
  •  Install hardware, software, or peripheral equipment. 
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Oversee the daily performance of computer systems.
  • Prepare evaluations of software or hardware, and recommend improvements or upgrades. Act as the first line of support for providing technical assistance.
  • Test, deploy, and train end-users on internally developed software applications. 
  • Troubleshoot the network services Perform Data backup and security policies implementation of client terminals.
  • Perform basic repairs to Copiers & Printers.
  • Prepare accurate and timely reports.
  • Document technical knowledge in the form of notes and manuals.

Job Requirements

  • BSc/BA in IT, Computer Engineer, Computer Science or relevant field.
  • CCNA is must. 
  • SQL knowledge is preferred.
  • Excellent diagnostic and problem-solving skills.

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