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Job Description
- Lead Microsoft Dynamics projects which include Dynamics 365 CRM/ERP or other related company projects.
- Provide updates or adjustments to the Project Plan when necessary to ensure the project continues to meet the Key Deliverables defined at the start of the Project.
- Review MS Projects plan for all opened projects.
- Provide professional training for all projects team sector
- Oversee the work of associates assigned to the project team for specific task assignments.
- To ensure each project is implemented successfully.
- Initiate and maintain communications internally with the project team or externally with the customers.
- Maintain positive relationships with all customers and assist them with issues or concerns.
- Work hand-in-hand with top management to plan delivery strategy and the sector goals.
- Assign the project team members for each new project.
- Have contact with the managers of other teams (Management, PS & Sales) to know the information transferred to the customer.
- Keep the Operation manager up to date with daily work resolution and the whole project situation.
- Conduct comprehensive cost/benefit analysis to prepare business cases for projects.
- Act as the single point of contact to all open projects.
- Preparing all documents related to project SOW, Change Request, Sign off, status report…etc.
- Evaluate deliverables prepared by the team to make sure the work meets requirements and maintains a high level of quality
Job Requirements
- Strong skills in project management, the associated principles, and tools.
- Strong knowledge of current technologies and Microsoft Dynamics business applications.
- A good understanding of products business knowhow.
- Flexible and adaptable approach to customer needs.
- Be able to work under pressure, multi-task and has the ability of prioritization to ensure that all tasks are completed to the relevant business processes.
- Strong Knowledge in Microsoft Products especially MS Project Server, Project online & presentation tools.
- Microsoft Dynamics 365 CRM (Other Microsoft CRM versions) Experience is a must.
- Minimum 5 – 7 seven years’ experience in project management.
- Educated to a university degree level in a computer related system, with a demonstrated strong computer background, networks, and technical ability.
- Preferably PMP Certified and SureStep Certified Mandatory.
- Fluent English.
- Strong oral and written communication skills
- Strong analytical and problem solving skills
- Strong Leadership and initiative skills
