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Job Description
- Respond to technical requests assistance in person, via phone or service desk application.
- Diagnose and resolve technical hardware and software issues
- Provide helpdesk support and resolve problems to the end users maintaining their satisfaction.
- Advise user with appropriate action through troubleshooting steps.
- Redirect problems to appropriate team.
- Identify and escalate situations requiring urgent attention.
Job Requirements
- Professional Knowledge about installing and configuring computer operating system & software
- Professional Knowledge about gaming software and technology.
- Age less than 40.
- Language Skills: Good English (oral/written).
