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Job Description
- Manage and grow a portfolio of client accounts, ensuring high levels of customer satisfaction and retention.
- Identify new business opportunities within existing accounts and proactively pursue upselling and cross-selling initiatives.
- Develop and execute strategic account plans to achieve sales targets and drive revenue growth.
- Act as the primary point of contact for clients, addressing inquiries, resolving issues, and providing tailored solutions.
- Collaborate with internal teams—including technical, support, and product teams—to deliver seamless service and project implementation.
- Prepare and deliver compelling sales presentations, proposals, and contract negotiations.
- Monitor market trends, competitor activities, and client feedback to inform business strategies.
- Maintain accurate records of account activities, sales forecasts, and pipeline management using CRM tools.
- Participate in industry events, networking opportunities, and client meetings to strengthen relationships and brand presence.
- Provide regular reports and updates to senior management on account performance and growth opportunities.
Job Requirements
- 1-5 years of proven experience in sales, account management, or business development roles.
- Strong understanding of IT Products and services
- Demonstrated ability to manage multiple client accounts and deliver exceptional customer service.
- Strong negotiation, presentation, and communication skills.
- Experience working in a fast-paced, office-based environment.
- Ability to analyze client needs and recommend appropriate solutions.
- Excellent organizational and time management skills.
- Ability to work independently and as part of a collaborative team.
- Willingness to travel for client meetings and industry events as needed.
Preferred Skills :
- Experience in enterprise software, UPS, and cybersecurity sales.
- Ability to deliver compelling presentations and technical demonstrations.
- Knowledge of CRM tools and sales analytics platforms.
- Proven ability to exceed revenue targets and scale business operations.
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