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Job Description
- Participate in designing and creating project plans including deadlines, milestones, etc.
- Responsible for the implementation of our software at customer sites as well as the training of customer staff.
- Assigning priorities to tasks according to their sequence of importance.
- Installation and integration of our software, Independent follows up on customer issues, checking if the software meets business requirements.
- Perform assessment tests with the client’s staff in order to assure the complete understanding of the new system.
- Manage and analyze the customers' needs/ business requirements and find the existing Gaps in between as well as work on finding solutions.
- Create fit-Gap analysis and communicate modifications to development team.
- Prepare and update the needed project documents (GAP analysis, and Training schedule …etc.).
- Pre-process, manipulate and upload data on the system as well as create the required reports.
- Support and troubleshooting live projects.
- Consulting of the customer.
Job Requirements
General Requirements
- Bachelor or higher degree in computer science or equivalent.
- Having participated in IT implementation projects (preferable ERP Projects),
- Familiar with SQL Server System Administration and Maintenance.
- Very good English skills.
- Communication, interpersonal, and team work skills.
- Well organized, hard worker with strong documentation skills.
- Problem solving & customer service skills.
Additional Requirements:
- Very good at troubleshooting and excellent analysis and problem-solving skills.
- Able to work effectively and in a good harmony in teams, having a positive attitude.
- Experience in working with databases before and can write SQL queries.
- Experience in Implementation of other ERP before is a plus.
Credentials and Experience
- Bachelor’s degree in Computer Science, or any related discipline.
- Min 3 years’ experience.
- You possess excellent English communication (oral/written) and interpersonal skills.
- You have very good presentation skills.