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Job Description
Job Purpose
The Finance System Analyst will work in a support role with Enterprise Resource Planning (ERP) systems users at all levels throughout the Finance Department. The position will be thoroughly knowledgeable about all aspects of the ERP systems software and related database schema. Will maintain data processing solutions to enhance the ERP system. •Coordinate between the Finance department and the IT department for the all projects and enhancements.
Job Description:
ERP Support responsibilities:
- Provide the Support 24/7 to the finance department for the daily operation requests and during the closing period.
- Provide first line of support for Finance ERP Application and all the IT issues / problems.
- Identify, analyze and report technical issues to the second line of support for ERP Application and follow up till solving the problems.
- Responsible for the support of ERP Application processes and enhancements.
- Provide excellent customer support experience by supporting the finance department 24/7 for any issue or requirements and save their time by lead, follow up and deliver any new projects.
Finance Project Management responsibilities:
- Understand finance members requirements and follows service level of agreements for each business process.
- Align and coordinate between the Finance department and the IT department for the all projects and enhancements to guarantee the project time frame adherence and the required quality level
- Enhance and update the all finance reports and take the responsibility of any new required report to gain the best benefits from the ERP system and to fit the all finance requirements.
- Responsible for escalations in case of breaching the service level of agreement or any other issue regarding the projects delivery.
Daily Operation Tasks:
- Activate / deactivate sub-inventories
- Activate - Update Shops
- Create Document Sequence on monthly basis
- Update / Add new sites
- Create Accounts & Sub-Accounts
- Manage Cross Validation Rules
- Manage Security Rules
- Create or update Customers
- Create Memo Lines
- Create / Update Payment terms
- Create / Deactivate /Merge Suppliers
- Open / Close Locators
- Open Banks
- Open Books
- Define New Banks
- Open / close periods
- Update Daily Rates
- Update dial customer (Telepin & bill payment)
Job Requirements
- Bachelor’s degree in Computer Science, Information Systems, Business, or other related field.
- Strong understanding of the IT architecture is also required in order to understand the issues and implications of proposed systems solutions.
- Fluency in both spoken & written English & Arabic language is required.
- Innovative in identifying, proposing, prototyping, documenting, and overseeing the execution of Information Systems and Technology systems solutions.
- Build collaborative relationships and negotiate requirements across multiple groups.
- Strong analytical, technical and communication skills.
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