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Job Description
- Develop important reports, outline/schedule
- Follow up with the customer, and handle immediate requests.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Track shipments across different channels, Negotiate rates with carriers to accept and recover loads picking up and delivery
- Review and submit Forwarders and clearance invoices
- Full Outbound duties with Procurement Department
- Assist the sales team with quotations and invoices issuance
- Act as the main point of contact with the 3rd party logistics provider, sales and customers
Job Requirements
- Bachelor's degree in Logistics or Business (preferred)
- Proficiency in Microsoft Office programs
- 1-2 years of experience in a similar position.
- V.Good command of English.
- Excellent communication and time management skills
- Flexible and can work under pressure.
- Strong communication and customer service skills.
- Having good documentation skills.
