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Digital Community Manager

GPS
Nasr City, Cairo
Posted 3 years ago
29Applicants for3 open positions
  • 21Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Respond to comments and customer queries in a timely manner
  • Monitor and report on feedback and online reviews
  • Create and Organize a communications & influencer database
  • Organize and participate in events to build community and boost brand awareness
  • Create, activate and retain local online and offline communities for our educational supporting product
  • Create a Digital Marketing Assets System (DMAS) and have a control and ownership over it.
  • Moderate local forums, social platforms, and chat groups to interact with the community and increase positive engagement
  • Organize, manage and oversee community meetups
  • Establish relationships with partners, including Influencers, Teachers, Parents, groups admins, and youtube channel owners
  • Assist Social media team with the creation and execution of social media campaigns to acquire, activate and retain users
  • Increase reach, engagement, and conversion through social media and content marketing strategies
  • Explore new platforms and channels for growth of the online learning user base and influence
  • Create unique pieces of content (blog, community, video) to increase brand mentions and social media engagement
  • Coordinate and project manage marketing campaigns with other digital marketing teams
  • Provide market and competitive intelligence for the digital team, monitor KPI and trends in communities to inform overall marketing and product strategy

Job Requirements

  • Proven track record of building, activating, and retaining an online community
  • Strong coordination skills and strategic mindset towards marketing, with familiarity with online and offline marketing avenues such as social media, community management, event management, and affiliate marketing
  • Fluent language ability in Arabic & English is a must
  • Comfortable switching quickly between a professional managed-by-numbers culture and startup environment
  • Comfortable working with a distributed Cross-functioning team
  • Experience in the online Learning industry and\or E-commerce (Ideally a digital marketing agency)
  • 2 to 3 years of experience in Community management
  • Preferred to have a portfolio of previous work experience

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