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Job Description
- Handles routine customer complaint promptly and courteously.
- Ensure that customers are dealt with in a prompt and courteous manner to ensure maximum customer satisfaction.
- Greets and welcomes customers on arrival at the store.
- Makes announcements and pages the person the visitors have asked to see.
- Ensures Customers bags are stored safely and security.
- Ensures all customers’ queries are attended to in a professional manner.
- Ensures Shopping tools and catalogues are available for the customers.
- Promote the sales of products by spotting and seizing sales opportunities, offering alternatives solutions to problems and suggesting add on sales in order to achieve the established sales target.
- Suggest means of improving sales to his supervisor as well as determine “slow moving” or “non-selling” items and suggest sales action.
- Maintain a full display of products via merchandising methods as laid down by the company.
Job Requirements
- Bachelors Degree
- Minimum 2- 6 years of experience
- Customer Focus
- Skills: Initiative, problem solving, Analytical thinking
- Sales Driven